01The agreement
These terms are a contract between you and Oversite, a sole proprietorship in Minnesota, United States. They cover oversite.shop, the dashboard, every bot we build or host for you, and the help assistant on this site. By creating an account, buying a bot, or adding one to a server, you accept them.
02Your account
You need to be 13 or older. Under 18, a parent or guardian must agree to these terms and make any purchase for you.
You sign in with Discord. Keep that account secure: everything done from it counts as done by you. Tell us at once if you think someone else is using it.
One person, one account. Accounts cannot be sold or transferred, though a bot can be sent as a gift at checkout.
03What you are buying
Discord bots are sold for a one-time fee plus managed hosting, billed monthly: one bot is $5 a month, two bots are $10 a month, and the third bot's hosting is free. PRC and Roblox bots are a one-time fee and hosted free. Add-ons are currently included at no charge.
A custom build gives you the parts you picked and updates to those parts. New parts and features released later are not included; you can add them to your bot at their listed price.
You get a licence to use the bot in your own servers while it is on your account. The code, the dashboard and the Oversite name stay ours. You may not copy, resell, reverse engineer or re-host a bot, or pass it off as your own work.
04Paying
Card payments go through Stripe. Your payment method is checked when you place the order and charged when your build starts. Monthly hosting is charged on the same day each month to the same card.
Payment plans split the price into equal monthly payments. Any plan fee is shown at checkout before you pay; none is added without being shown. A payment left unpaid for 3 days removes the bot until it is settled.
Robux prices are the dollar price plus 30% for Roblox's cut, at 100 Robux per dollar, rounded up to end in 999. Robux purchases are made through the Oversite Customs group on Roblox, as a game pass or group store item made for your order, and count as paid once Roblox records the sale.
05Hosting and uptime
We host your bots and keep them online around the clock. If a bot of yours is down for 3 or more consecutive days for reasons on our side, you get a hosting credit for that month.
Discord rate limits apply to every bot. A bot carrying many busy parts in a large server may be slowed by them; we say so in the builder, and splitting parts across two bots is the fix.
06Using the bots
You must follow Discord's Terms of Service and Community Guidelines, Roblox's rules where they apply, and the law. Do not use a bot to harass, spam, scrape, evade bans, or collect data you have no right to.
You are responsible for how your staff use the bot in your server and for the settings you choose in the dashboard.
We can suspend or remove a bot that is being misused, that puts other customers or Oversite at risk, or that Discord asks us to remove. We will tell you why where we can.
07Cancelling
You can cancel hosting or remove a bot from the dashboard at any time. A cancel can be undone within 30 seconds; after that the bot goes offline and its data is deleted within 30 days. One-time fees are not refunded on cancellation; see the Sales and Refund Policy for when a refund is possible.
08AI features
Some parts use AI: the help assistant on this site, screening, Dispatch's voice and the staff trainer. AI output can be wrong. Check anything that matters, and do not rely on an AI part for emergencies or decisions with real-world consequences. AI usage is included in the part's price unless a plan says otherwise.
09Support
Support is by email at support@oversite.shop, in the Oversite Discord in #dashboard using the Need assistance button, or through the assistant on this site. We aim to reply within 24 to 48 hours.
10Liability
Oversite is provided as it is. To the extent the law allows, we are not liable for lost revenue, lost data, or indirect damage, and our total liability to you for anything connected to these terms is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that the law does not let us limit.
11Disputes
These terms are governed by the laws of Minnesota, United States. Any dispute we cannot settle between us is resolved by individual arbitration with the American Arbitration Association, not in court and not as a class. You can opt out of arbitration by emailing support@oversite.shop within 30 days of first accepting these terms.
12Changes
We may change these terms. The date at the top is the current version. For changes that affect you materially we give notice in the dashboard or by email before they apply; continuing to use Oversite after that means you accept them.
